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An item is missing from my shipment.

4/21/2016
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm th

How do I change quantities or cancel an item in my order?

4/21/2016
Click the "My Account" link at the top right hand side of our site to view orders you have placed.

How do I track my order?

4/21/2016
Click the "My Account" link at the top right hand side of our site to track your order.

My order never arrived.

4/21/2016
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm th

When will my backorder or special order arrive?

4/21/2016
Special order items are items which we don't typically stock but can order for you. Backorder items are items which we have run out of stock and are in process of ordering more. Special orders and backorders typically ship in 1-2 weeks. If the manufa

When will my Pre-Order be shipped?

11/1/2018
Wondering when your pre-order will be shipped? We ship them, "first come, first served", as soon as they arrive from our vendors. Here is the latest information we have from our vendors.